住宿規定與相關注意事項 Accommodation Regulations and Important Points to Not
住宿規定 Accommodation Regulations
- 每逢星期五、六、國定假日前夕及暑假七、八月;寒假均屬假日(以教育部公告為準)。
- 松雪樓、滑雪山莊,小年夜、除夕及颱風豪雨暫停住宿外,其它住宿全年無休。
- 團體旅客請書妥旅客名冊(包括姓名、性別、身分證字號、電話、住址)以便服務人員登記,個人旅客請攜帶國民身分證或護照、居留證備供登記。
- 匯款收執聯請繳交服務人員抵扣房價。
- 住宿及客房未經客服中心同意,請勿自行更換房號及延長住宿時間。
- 滑雪山莊通舖依房客住宿情形調配住房人數。房間由工作人員安排。
- 滑雪山莊房間屬通鋪類型,不再提供房間門鎖鑰匙,遊客於退房前務必將卡片投遞至滑雪山莊門口卡片回收箱或於松雪樓櫃台交還。
- 住宿費用包含:房價、早餐、晚餐(依房型標準人數),未使用者不予退款。
- 進房:下午三點至五點(若無法抵達請主動與遊客中心聯繫)。
- 退房:隔日上午十時以前。※部份路段無路燈,為考量夜間行車安全,敬請於17:00以前辦妥住宿登記
- 松雪樓及滑雪山莊為響應環保,客房不提供一次性盥洗用具,包括牙刷、牙膏、浴帽、刮鬍刀、瓶裝水、毛巾、浴巾…等;有提供沐浴乳、洗髮乳及吹風機,餐廳及販賣部有販售毛巾浴巾組,敬請遊客自行攜帶相關物品, 謝謝合作!。
- 如入住滑雪山莊之住客,請至松雪樓櫃臺辦理住宿。
- 僅松雪樓4人房型提供加床(每房以加2床為限,並提供棉被、枕頭、茶包及拖鞋),每1床費用950元(附贈早、晚餐)
- 入園時間:松雪樓:07:00-20:00、合歡山莊(目前休館中),目前園區禁止攜帶犬、貓及其他哺乳類動物進入
- 合歡山國家森林遊樂區因屬3000公尺以上高山,早晚溫差大,若有高山症症狀遊客建議下山,以減緩症狀,並請備妥保暖衣物及個人所需藥品。松雪樓櫃台依法無法提供任何藥物(如丹木斯、普拿疼…:等)。
- 本館廣場開放住客停車,請停周遭兩側不擋住其他車輛為原則,若車輛停滿無位置時,敬請停放於柵門外[合歡山遊客服務中心前方停車場];貴重物品請隨身攜帶,恕不負任何保管責任;雪季時請保留鏟雪車車輛動線,阻礙公務執行或任何損傷請自行負責。
- 如下列情形者,山莊可拒絕提供住宿
- 攜帶違禁或危險物品者
- 無證明身份者
- 未辦理客房住宿登記及已辦理登記而未繳款者
- 自行於山莊內烤火取暖或引火炊煮者
- 住宿房間裝潢或物品如有損壞,需依市價賠償
- 各山莊禁止露營
- 請勿飲酒、賭博、吸菸或其他不正常行為,以維公共秩序
- 請保持環境清潔、愛護公物、節約水電
- 請勿大聲喧嘩,晚間十點後請保持安靜
- 請勿攜帶寵物
1.Every Friday, Saturday, the night before a national holiday, summer vacation (July and August), and winter vacation are considered holidays (summer and winter vacation dates are subject to announcements by the Ministry of Education).
2.Songxue (Songsyue) Lodge and the Ski Hostel are closed on the following days and weather conditions: the day before Lunar New Year’s Eve, Lunar New Year’s Eve, typhoons and extremely heavy rain.
3.For group visitors, please complete a visitor registration form (including name, gender, ID card number, telephone number, and address) to facilitate registration by service staff. For individual travelers, please show your national ID card, passport, or Alien Resident Card at the service counter for registration.
4.Show the remittance receipt to the service staff to offset your room rate.
5.Do not change your room or extend your stay without checking with the service desk first.
6.Accommodations in common rooms at the Ski Hostel are allocated in accordance with the number of guests staying in the lodge and arranged by the staff.
7.Since the rooms at the Ski Hostel are shared common rooms, no keys are provided to unlock each room. Visitors must return the access card to the card collection box at the Ski Hostel entrance or at the Songxue Lodge service counter before checking out.
8.Accommodation fee includes room rate, breakfast, and dinner (based on standard room capacity); there will be no refund for unused vouchers Check-in time: 3:00 p.m. to 5:00 p.m. (contact the service desk if you are unable to arrive on time).
9.Check-out time: before 10:00 a.m.
10.Note: Check-in before 5:00 p.m. is strongly recommended. For your safety, please avoid driving at night as there are no streetlights on some sections along the roads.
11.To be environmentally friendly, there are no consumable hotel toiletries in all guest rooms. no toothbrushes, toothpaste, shower caps, razors, bottled water, washcloths, or bath towels are provided . The bathrooms provide shower gel, shampoo, and hair dryers. Washcloth/bath towel sets are sold in the restaurant and shop kiosk.
Please bring your own toiletry item, and we appreciate you for your cooperation.
12.Check-in service for Ski Hostel is at the service counter at Songxue Lodge.
13.Extra beds are available only for the 4-person room in the Songxue Lodge. Up to 2 extra beds can be added per room at a cost of NT$950 per bed (comforters, pillows, tea bags, and slippers are included; this also includes breakfast and dinner vouchers).
14.Admission times:
Songxue Lodge: 7:00a.m.–8:00p.m.
Mount Hehuan Visitor Center (old Hehuan Villa; currently closed).
Dogs, cats, and other mammals are not permitted to enter the Recreation Area.
15.Hehuanshan National Forest Recreation Area is a mountainous area above 3,000 meters in altitude, where the temperature drops dramatically at night. Visitors with symptoms of altitude sickness should go to the Songxue Lodge lobby and use the pure oxygen generator to relieve discomfort. If the discomfort persists, it is recommended that visitors go down the mountain to a lower altitude until the pain wears off. Bring warm clothing and any personal medication you may need, as the service counter does not provide any medication (e.g., no acetazolamide, acetaminophen, or other pain relivers).
16.The square in front of the lodge is open for parking. Park on both sides of the perimeter, and do not block other vehicles. When parking is full , please park outside the gate (that is, the parking lot in front of theMount Hehuan Visitor Center). Keep valuables with you at all times; we cannot be responsible for lost or stolen items. We are not liable for any loss.
Note: During the snow season, leave room for the snowplows; visitors will be responsible for any damages sustained or obstruction to the execution of official duties.
17.The lodge may refuse to provide accommodation to any of the followings:
Anyone bringing prohibited or dangerous items
Anyone without proof of identity
Anyone unregistered for room accommodation, or who has registered but without payment
Anyone setting a fire in the lodge for heating or cooking
Anyone damaging the room décor or articles in the room will be charged the full market price.
Note:
Camping is not allowed in the accommodation area.
Do not engage in drinking, gambling, smoking, or other improper behaviors, in order to maintain public order.
Please keep the environment clean, take care of the public property, and conserve water and electricity.
Do not make any loud noise in the accommodation area, and please stay quiet after 10:00 p.m.
No pets are allowed in the Recreation Area.
用餐須知 Dining Information
- 松雪樓、滑雪山莊訂房附贈早、晚餐。餐廳營業時間為早餐7:00-9:30、晚餐17:00-19:00,另餐廳座位有限,用餐尖峰時段為07:30~08:30及17:30~18:00,建議避開尖峰時段,以減少等候時間,若無法於營業時間內用餐,餐費恕不扣抵房價。
- 住宿所附贈之早晚餐餐券,限當日使用並請於餐廳營業時間內使用,亦不得申請退費、抵扣房費或遺失補發,若遊客無法於上述餐廳營業時間內前往用餐,請事先向松雪樓櫃檯049-2802980聯繫。
- 因附近無其他商店,若無法於餐廳營業時間內前往用餐,需自行準備糧食。
- 餐廳聯絡電話:049-2424797
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Breakfast and dinner are included with reservations at the Songxue Lodge and Ski Hostel. The restaurant is open from 7:00 a.m. to 9:30 a.m. for breakfast and from 5:00 p.m. to 7:00 p.m. for dinner. The restaurant has limited seats; peak hours are 7:30 a.m.to 8:30 a.m. and 5:30 p.m. to 6:00 p.m. We recommend our guests avoid dining during peak hours to reduce the waiting time. The meal(s) will not be refunded nor deducted from the room rate due to any delayed arrival of the visitors.
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The breakfast and dinner vouchers included in your accommodations can only be used on the same day, and only during the restaurant's business hours. Vouchers cannot be refunded, deducted from the room rate, or replaced if they are lost. If you are unable to dine during the business hours, contact the Songxue Lodge service counter at 049-2802980 in advance.
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Note: There are no stores nearby, so visitors who are unable to dine at the restaurant during business hours will need to prepare food on their own.
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Restaurant phone number: 049-242-4797
聯絡電話 Contact Number
松雪樓櫃台服務電話(049)2802980;傳真電話(049)2803897;上班時間:07:00-20:00
Songxue Lodge reception desk: 049-2802980 (7:00-8:00 a.m.)
Fax number: 049-280-3897;
Restaurant phone number: 049-242-4797
禁止事項 Prohibited Items
- 請勿在園區內吸煙、生火、炊煮或亂拋垃圾。
- 為因應防治狂犬病疫情擴散,禁止攜帶寵物(哺乳類)進入園區。
- Do not smoke, set fires, cook, or litter in the Recreation Area.
- To prevent the spread of rabies, it is prohibited to bring pets (especially mammals) into the Recreation Area.
本分署保有各項規定之修正權利
The Recreation Area reserves the right to amend these regulations.